Launcher wont load game

Mu online season 21 - grand opening

Neptune

Golden Oldie
Golden Oldie
Nov 19, 2003
1,473
9
175
Chester :P
Hi,

I've managed to get into the game a handful of times but i do need to keep shutting down and reloading the launcher for this to happen.

It just comes up with a black screen when i tell it to launch.

Theres no error message or anything like that
 

Chriz

Captain Lurker
VIP
Mar 24, 2003
1,198
1
336
315
LOMCN
Hey,

This ussually happens when some components are missing try installing the DX SDK:


There is a section for black screen issues at the bottom of this page which may also help:

 

Neptune

Golden Oldie
Golden Oldie
Nov 19, 2003
1,473
9
175
Chester :P
hey mate, ill give these a go. every other mir server runs first time when clicked just this one doesnt seem to like playing. cant even hear the background music when i click launch. as i say it does work but every now and then.
 

Chriz

Captain Lurker
VIP
Mar 24, 2003
1,198
1
336
315
LOMCN
That is odd, can you perhaps send me the errors.txt in your client folder?

Also what resolution is your screen/desktop?
 

Neptune

Golden Oldie
Golden Oldie
Nov 19, 2003
1,473
9
175
Chester :P
Think i've worked it out to a point. i have to first click to launch the game then ALT and Enter it to exit full screen mode and then ALT and F4 it to close it then click launch to load it again.

The main login page doesn't remember details (id and password) or the settings option to remember full or windowed mode.

Edit - I don't have an error.txt file. My resolution is 1366x768.
 

pollux

Loyal Member
Loyal Member
Apr 18, 2003
14
0
77
Same issue here but can't get in at all. Was fine yesterday.
 

NatSuoCao

LOMCN n00bie
Jan 22, 2017
7
0
12
Same issue here but can't get in at all. Was fine yesterday.
I also have the same issue. Made account today - played an hour - Logged off. Tried to log back in but slightly different. Main screen loads up, i log in and nothing. Doesn't seem to update that i have logged in, so i get no prompt to even launch the game.
 

pollux

Loyal Member
Loyal Member
Apr 18, 2003
14
0
77
Hi guys. Think I have a fix for this. Not sure if you want to add to FAQ or sticky it:

- Check windows for updates. Download and install the large one that became available yesterday.
- Following this update there is a .NET framework update. Download and install.
- Still wouldn't load, so disabled the 'Multiple instances' option from 'Settings' on the launcher

This resulted in the game loading successfully!

:)