BT Lag or server issues? F.A.O BH

Rasheed

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May 6, 2003
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The New Monkey
Myself and KENPACHI also, have been experiencing odd lag/catch up spikes (2-5 seconds) really frequently since Friday afternoon , both of us have done tracerts to the server and all is fine so just curious is it something server side you have done recently.

All other games work fine, just this server. Only thing we have in common is we are both on BT ISP, though he's playing from London and myself the North East.

Cheers
 

Vulcan

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Mar 20, 2014
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ive also been getting the same small spikes, and also on bt infinity,
 

MOKA

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Mar 14, 2014
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glad to know am not alone on this
 

ICON

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May 21, 2013
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I also get this, on infinity in cheshire
 

dsmir3

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Mar 12, 2010
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99% of lag is caused by ISP direction.

All those on BT, I would advise posting your Tracert so one of us can look at your hops and routing. As the lag may be caused by a missed route.
 

The NightAngel

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Feb 8, 2014
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Same. 1-2 second freeze outs since the rewind.
Also with BT, frustrating as hell!
Tstormin as a duo is a no go, trio or not at all.
In work atm so cant post any tracer, can i get instuctions on what to do when i get home? Thanks
 

dsmir3

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Mar 12, 2010
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Windows XP:
Start>Run>cmd - Then type Tracert <INSERT SERVER IP HERE> (Ignore the <>) into CMD

Windows 7:

Start>CMD in Search box > Then type Tracert <INSERT SERVER IP HERE> (Ignore the <>) into CMD

Also check your outgoing connections in CMD with NETSTAT - The average machine should only have a max of 15 outgoing connections, anymore than this you have problems (Unless like me, you use you machine for various online work).

---------- Post Merged at 10:10 AM ---------- Previous Post was at 09:59 AM ----------

@ MOKA

1 * * * Request timed out.
2 * * * Request timed out.
3 18 ms 15 ms 15 ms bng-marj.go.com.jo [194.165.130.200]
4 16 ms 15 ms 16 ms 10.50.3.149
5 24 ms 15 ms 15 ms 10.50.1.133
6 16 ms 15 ms 14 ms 213.139.50.1
7 16 ms 15 ms 16 ms 213.139.41.3
8 78 ms 77 ms 83 ms 81.52.188.223
9 78 ms 81 ms 76 ms ffm-b2-link.telia.net [213.248.82.193]
10 80 ms 79 ms 80 ms ffm-bb1-link.telia.net [80.91.252.169]
11 162 ms 163 ms 187 ms nyk-bb1-link.telia.net [213.155.135.61]
12 163 ms 160 ms 161 ms nyk-b6-link.telia.net [213.155.133.11]
13 161 ms 164 ms 160 ms digitalocean-ic-302768-nyk-b6.c.telia.net [62.11
5.35.102]
14 163 ms 171 ms 160 ms 192.241.164.238
15 165 ms 163 ms 162 ms patcher.mirchronicles.com [162.243.83.44]

From you Tracert, your problem is your router. Check you have FON & WIFI for BT switched off on your hub (Not your own of course) also check your firewalls are correctly configured.

This is an example of how it should look (I am on 3G at the moment)

Code:
Tracing route to patcher.mirchronicles.com [162.243.83.44]over a maximum of 30 hops:


  1     1 ms     1 ms     1 ms  daddy-PC-2 [0.0.0.0]
  2   360 ms   594 ms   605 ms  172.23.163.193
  3    55 ms    59 ms    49 ms  172.23.162.6
  4    67 ms    69 ms    69 ms  188.31.255.130.threembb.co.uk [188.31.255.130]
  5    57 ms    59 ms    59 ms  188.31.255.77.threembb.co.uk [188.31.255.77]
  6    67 ms    69 ms    69 ms  te3-4.ccr01.lon11.atlas.cogentco.com [149.11.78.
5]
  7    67 ms    69 ms    69 ms  te0-0-0-34.ccr22.lon01.atlas.cogentco.com [154.5
4.61.53]
  8    67 ms    69 ms    69 ms  be2317.mpd22.lon13.atlas.cogentco.com [154.54.73
.177]
  9    67 ms    69 ms    69 ms  be2274.mpd22.par01.atlas.cogentco.com [130.117.5
0.98]
 10    67 ms    69 ms    69 ms  be2041.mag21.par01.atlas.cogentco.com [154.54.78
.42]
 11    87 ms    69 ms    69 ms  prs-b2-link.telia.net [213.248.86.169]
 12    68 ms    69 ms   169 ms  prs-bb1-link.telia.net [213.155.135.190]
 13   188 ms   179 ms   139 ms  nyk-bb1-link.telia.net [80.91.253.122]
 14   188 ms   139 ms   179 ms  nyk-b6-link.telia.net [213.155.133.11]
 15   168 ms   189 ms   149 ms  digitalocean-ic-302768-nyk-b6.c.telia.net [62.11
5.35.102]
 16   146 ms   149 ms   149 ms  192.241.164.238
 17   194 ms   139 ms   219 ms  patcher.mirchronicles.com [162.243.83.44]


Trace complete.

Mine takes less than 20 hops and has a good ping rate (anything less than 200ms, is a good response)
 
Last edited:

CraiG^

Legend
Legendary
Jun 22, 2003
3,142
34
275
Scotland
BT here, Copper broadband.

Code:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Craig>tracert 162.243.83.44

Tracing route to patcher.mirchronicles.com [162.243.83.44]
over a maximum of 30 hops:

  1     4 ms     1 ms     1 ms  BThomehub.home [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     8 ms     8 ms     8 ms  217.41.219.13
  5    14 ms    13 ms    14 ms  212.140.206.50
  6    14 ms    14 ms    13 ms  31.55.165.63
  7    14 ms    14 ms    14 ms  31.55.165.107
  8    13 ms    13 ms    14 ms  acc1-10GigE-4-0-2.mr.21cn-ipp.bt.net [109.159.25
0.108]
  9    26 ms    23 ms    23 ms  core2-te0-13-0-15.ilford.ukcore.bt.net [109.159.
250.36]
 10    26 ms    23 ms    26 ms  peer3-te0-1-0-5.telehouse.ukcore.bt.net [109.159
.254.249]
 11    20 ms    20 ms    21 ms  t2c4-xe-1-1-3-0.uk-lon1.eu.bt.net [166.49.214.18
2]
 12    25 ms    24 ms    24 ms  166-49-214-158.eu.bt.net [166.49.214.158]
 13    22 ms    23 ms    23 ms  ae2-90g.cr1.lhr1.uk.nlayer.net [69.22.139.62]
 14   104 ms   102 ms   102 ms  xe-2-2-0.cr1.ewr1.us.nlayer.net [69.22.142.17]
 15   101 ms   101 ms   101 ms  ae3-60g.cr1.nyc3.us.nlayer.net [69.31.95.146]
 16   106 ms     *      103 ms  ae1-50g.ar2.nyc3.us.nlayer.net [69.31.95.154]
 17   103 ms   105 ms   103 ms  as62567.xe-3-0-6.ar2.nyc3.us.nlayer.net [69.31.9
5.134]
 18   101 ms   111 ms   101 ms  192.241.164.242
 19    94 ms    93 ms    94 ms  patcher.mirchronicles.com [162.243.83.44]

Trace complete.
 

xXxX

Golden Oldie
Golden Oldie
Mar 9, 2005
707
35
115
yep on bt infinity n spiking quite often since friday evening
 
Last edited:

Ardbeg

Legend
Legendary
Aug 8, 2004
3,225
2
150
290
Southern England
Not playing Chronicles but my own BT connection and others connecting to my Ruby server getting similar issues.
My speed has dropped from 50+ to 30+, ping gone up from 5ms to 137ms and the bt routings are all over the place. I usually connect via London but was getting Sheffield for a day or two at various times.
I assume there's some nationwide change happening on the Infinity network. If not, I can see there's going to be a massive failure !
 

Jest

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Oct 29, 2005
682
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Just to let you know 'patcher.mirchronicles.com' is not the server address.
 

MOKA

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Mar 14, 2014
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where did you find the ip address ? could not found it used patcher
 

Jest

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Oct 29, 2005
682
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Nah, it's hard coded into the exe.

I'd post it for you but I think the team try to hide it for a reason.
 

dsmir3

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Loyal Member
Mar 12, 2010
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It doesn't matter if it's to the patch server or directly to the server, it's certain points in the hops I'm looking for that gives certain indication on the actual line.

@Craig & xXxX

You've got line issues, check your router status page and let me know that the Line Attenuation is please.

@Rasheed

You first test is fine, however BT have a routing issue on your second. Could be a number of issues that is causing this, from a router exchange being down and getting diverted, your line however is fine. I would however though raise an issue to BT.
 

xXxX

Golden Oldie
Golden Oldie
Mar 9, 2005
707
35
115
Line Attenuation 0.0 / 12.6

whats weird is when i run a speedtest.net test now its running my test from york to london yet i dont live in york lol.
 

dsmir3

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Mar 12, 2010
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Line Attenuation 0.0 / 12.6

whats weird is when i run a speedtest.net test now its running my test from york to london yet i dont live in york lol.
You've got a line fault, the attenuation on FTTC should be 0.0/0.0 - The 12.6 is a sign of either noise on the line (it's usually a small voltage going through the line that causes this) or they haven't changed the pairing and it's still on the old aluminium pairing and not copper, either way the line needs to be replaced. Now getting BT to replace the line is a problem in it's self.

You need to find out what BT's policy is with line speeds, particularly with the down/up. I used to work for a company called Digital Region and our policy was if you couldn't get the minimum 15mg line we replaced everything from Cab to House, many of the faults were low voltages on old lines.