- Dec 22, 2005
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CCNA 1 2 3, Azure, WPS Certifications.Tell me what it takes to get to 3rd line. I'm nearly 2 years into 2nd line. Could do with some advice
CCNA 1 2 3, Azure, WPS Certifications.Tell me what it takes to get to 3rd line. I'm nearly 2 years into 2nd line. Could do with some advice
Depends.Tell me what it takes to get to 3rd line. I'm nearly 2 years into 2nd line. Could do with some advice
Where I work has 5 3rd line engineers. I was told by one of them that Database is something they are looking for so I am thinking about that nowDepends.
If where you work now has 3rd Line roles, you may be able to get moved over to 3rd line without the need of qualifications etc.
Get your head down, get stuck in and learn as much as possible. Anything you need escalating to 3rd line, ensure you follow it up and figure out how it was done. If you show willingness and determination it should get recognized and you'll be within a chance of moving up to 3rd line.
Qualifications do help at this stage in your career though. Not sure how willing your employer is to provide training and funds for the exams?
But yeah - Get stuck in is the best advice I can give.
Database...?Where I work has 5 3rd line engineers. I was told by one of them that Database is something they are looking for so I am thinking about that now
This is really difficult to answer. It's all going to depend on your company. What you already know and what areas your third line deal with.Tell me what it takes to get to 3rd line. I'm nearly 2 years into 2nd line. Could do with some advice
You can always do comptia+ in your own time which the exams cost about £300.reading this just wants me to ditch my current job and go into IT haha. IT has always been a passion, self taught, pretty much do most bits from the basics of building/rebuilding systems to setting up servers in Linux/Windows, fault finding and solutions is another passion love networking also, past few years been messing about with the Ubiquiti equipment and the power of the firmware is unreal.
almost tempted to get Starlink just because its new tech, plus my net is **** where I am haha
But I'm the same as popcorn though, can't just give up work to go train somewhere for it, mortgages to pay mental gas and electric prices to pay for now also
Ubiquiti kit I love. It's not the best, but brings a lot of simplicity into it. Their controller which shows you all the manager kit in one place is brilliant.reading this just wants me to ditch my current job and go into IT haha. IT has always been a passion, self taught, pretty much do most bits from the basics of building/rebuilding systems to setting up servers in Linux/Windows, fault finding and solutions is another passion love networking also, past few years been messing about with the Ubiquiti equipment and the power of the firmware is unreal.
almost tempted to get Starlink just because its new tech, plus my net is **** where I am haha
But I'm the same as popcorn though, can't just give up work to go train somewhere for it, mortgages to pay mental gas and electric prices to pay for now also
18k @ £9.50, 40 hours a week. Would you recommend I ask for that? I'll be giving it my all to learn the stuff I need to get a promotion.Guys I ain't gonna lie and it's all dependant on location. I'm North and our prices are much lower than south, therefore wages are lower.
But I ain't paying someone who is new to the field with zero experience much more than the minimum wage, which is what, 17k ish if you're over 23?
Especially when you can pick up someone with a year or two experience on not much more.
If you apply blindly for loads of 1st line jobs and you have zero experience they ain't going to look twice. I seriously recommend using agencies, talk to them, tell them what you want and what you are doing in your spare time to do it... E.g. self learning, CompTia
Let them do the leg work in finding you an interview. They will sell you much more than you applying with a CV that has no previous IT roles on it.
It's tough moving to a new profession, but if you want it that much you'll put in the leg work.
I fell lucky. I worked for a company for 5 years in an admin role, worked my way during that time to different roles and eventually got moved into IT as they saw my passion for it. Sounds like it's a bit too late for you guys to go down this route, plus not that many companies have a dedicated IT Team these days, they out source it to people like me
Learn what an MSP is then find your local MSP companies. Ideally the smaller ones. The big fish want experience only.
www.simoda.co.uk - this is who I work for as an example.
Yeah, you have to be realistic and give yourself the best chance.18k @ £9.50, 40 hours a week. Would you recommend I ask for that? I'll be giving it my all to learn the stuff I need to get a promotion.
For eg, any tickets I wouldn't be able to do, I would then learn how to fix them
South West - our starting pay is 22k + Bonus + Sales commission. 18k seems very low tbh.18k @ £9.50, 40 hours a week. Would you recommend I ask for that? I'll be giving it my all to learn the stuff I need to get a promotion.
For eg, any tickets I wouldn't be able to do, I would then learn how to fix them
South... That's why :PSouth West - our starting pay is 22k + Bonus + Sales commission. 18k seems very low tbh.
I'm 31 so not really unless the wage is OK.Yeah, you have to be realistic and give yourself the best chance.
Start low, aim high.
How old are you? I'm not sure if you can look at apprenticeships?
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I'm birmingham, not far from skyline. Our living wage is considerably lower.South West - our starting pay is 22k + Bonus + Sales commission. 18k seems very low tbh.
I mean, I don’t really class Gloucester as south, although it’s officially south west. It’s only an hour from Birmingham lol.South... That's why
£18-22k is about right here in Sheffield.
£22k being someone with experience
Don't know if it helps but our situations sounded similar.I'm the same as popcorn though, can't just give up work to go train somewhere for it, mortgages to pay mental gas and electric prices to pay for now also
University can't guarantee you a job in the field.Don't know if it helps but our situations sounded similar.
8 years ago I was working call centers for min wage. Got promoted to training team again pretty much min wage. 3 kids, rent to pay ect.
I did open uni. Was free as I wasn't earning much (I say free but was student loan but you only pay back 20 to 50 quid a month depending on how much earn)
I did it in halfs so took me 6 years while working call centers and now 18 months into my graduate Dev role working remotely doing full stack JS/node/react/typescript for a sport data company.
What I learned:
* Lots of company's want a degree. 2:1 and above before you apply but is if you look around and they are a bit more rare but some that don't need any degree or qualification. Mine is an example of this so raging I waited until my degree was complete before applying.
* Starting grad salarys are better than sht jobs pay wise. Call center I was on 19k. 1st year in new job 23k 2nd year 25k 3rd year if you do well 30k+
* Unis and degrees are shyte at teaching you for the real world. So if you have already done your own projects and stuff you could be better experienced than people walking out of uni as unis focus way too much on written assignments instead of code
Hope it all works for you bud
I have interviewed many people who have a degree in IT and they have been useless.University can't guarantee you a job in the field.
Many people have degrees that aren't IT and have IT careers.
I started in IT at 17k and then a year later, moved company and went above 22k in salary. Now I got promoted to 2nd Line, just time to keep going.