auto log off from the service. a new player from Spain, any idea?

[rainstone]

A new player from Spain.
situation: Always auto cut off from the service within short term.
Window 7
anyone can help?

 

[Turrican]

Cut off where? logging in ? char select? in game?

 

[rainstone]

He is in game now. I PM you his details

Cut off where? logging in ? char select? in game?

---------- Post Merged at 05:13 PM ---------- Previous Post was at 01:40 PM ----------

Cut off where? logging in ? char select? in game?

Have you get your hands on it?

Is the server under attack? I think it is possible. hope you can check

One new player stop playing because of auto log off.

I am also experience it now.

I think it happened recently.

Is it a problem with your treating checking programme? or whatever, please fix it.