black screen on login screen

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PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
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44
Yep That's certainly black...

What operating system are you on, Have you tried repair function on the launcher.

Do you have any Folder called Errors if so can you tell me the contents of the file?

win7 ultimate 64



Errors folder:

System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}
System.ArgumentException: The sum of offset and count is greater than the buffer length.
at SlimDX.Utilities.CheckBounds(Int32 lowerBound, Int32 size, Int32 offset, Int32& count)
at SlimDX.Utilities.CheckArrayBounds(Array data, Int32 offset, Int32& count)
at SlimDX.DataStream.WriteRange[T](T[] data, Int32 offset, Int32 count)
at SlimDX.DataStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at Client.Envir.MirImage.CreateImage(BinaryReader reader)
at Client.Envir.MirLibrary.CreateImage(Int32 index, ImageType type)
at Client.Controls.DXImageControl.DrawMirTexture()
at Client.Controls.DXImageControl.DrawControl()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Controls.DXControl.DrawChildControls()
at Client.Controls.DXControl.Draw()
at Client.Envir.CEnvir.RenderGame()
State = {X=0,Y=0,Width=1024,Height=768}

---------- Post Merged on 05-01-2018 at 09:30 AM ---------- Previous Post was on 04-01-2018 at 08:24 PM ----------

Yep That's certainly black...

What operating system are you on, Have you tried repair function on the launcher.

Do you have any Folder called Errors if so can you tell me the contents of the file?

when i try to install DXSDK_Jun10 it gives me this error:


any idea on what i should try Jamie?
 

Attachments

  • DXSDK_Jun10.png
    DXSDK_Jun10.png
    41.7 KB · Views: 109
Last edited:

Jamie

LOMCN Developer
Developer
Mar 29, 2003
4,864
426
350
United Kingdom
win7 ultimate 64


---------- Post Merged on 05-01-2018 at 09:30 AM ---------- Previous Post was on 04-01-2018 at 08:24 PM ----------



when i try to install DXSDK_Jun10 it gives me this error:


any idea on what i should try Jamie?

I'm still trying to work out a solution... sorry for delay.

Could try restart PC and then try that setup?
 

PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
4
44
I'm still trying to work out a solution... sorry for delay.

Could try restart PC and then try that setup?

thanks

i've already tried to restart PC but same error comes up at end of DXSDK setup.

now i tried Repair button on the Launcher and seems after checking some files it started download another 1.5GB O.o, i will let you know what happens after this is done.
 

DarkSacred

LOMCN Veteran
Veteran
May 13, 2014
698
25
95
Conflict with Visual C++ perhaps?

Run the following in an elevated command prompt then restart and try again.

MsiExec.exe /passive /X{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}

MsiExec.exe /passive /X{1D8E6291-B0D5-35EC-8441-6616F567A0F7}
 

PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
4
44
Conflict with Visual C++ perhaps?

Run the following in an elevated command prompt then restart and try again.

MsiExec.exe /passive /X{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}

MsiExec.exe /passive /X{1D8E6291-B0D5-35EC-8441-6616F567A0F7}


thanks, done what you said but need to wait the "Repair" to finish downloading the 1.5GB then i will restart and post here

---------- Post Merged at 02:43 PM ---------- Previous Post was at 11:40 AM ----------

Conflict with Visual C++ perhaps?

Run the following in an elevated command prompt then restart and try again.

MsiExec.exe /passive /X{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}

MsiExec.exe /passive /X{1D8E6291-B0D5-35EC-8441-6616F567A0F7}

This fixed it, thank you very much :)
 

PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
4
44
No problem :) need any help in game give me a message!

Welcome to Zircon!



ty :D

got another problem.... when i try to click Start to go ingame it gives me an error, same if i click Observe anyone on the char select screen

---------- Post Merged at 05:05 PM ---------- Previous Post was at 04:46 PM ----------

seeing this i thought to try install DXSDK again and it didnt give the Setup fail error anymore, it gave another error but which let me skip it and finish the DXSDK error.

i've closed every application even antivirus and click Yes to retry but it didnt work, keep showing me same pop up so i click No and it finished Setup.


anyone can help?
 

Attachments

  • error.png
    error.png
    226.7 KB · Views: 94
  • SDKerror.png
    SDKerror.png
    254 KB · Views: 94

DarkSacred

LOMCN Veteran
Veteran
May 13, 2014
698
25
95
Try running the following again through an elevated command prompt one at a time


regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Mssip32.dll
regsvr32 Cryptdlg.dll


Click “OK” when you receive the message “DllRegisterServer in xxxxx.dll succeeded”.


Ensure that Windows Firewall is turned off.


Also check and remove any contents from this folder via command prompt %temp%

Let me know how you get on :)
 

PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
4
44
Try running the following again through an elevated command prompt one at a time


regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Mssip32.dll
regsvr32 Cryptdlg.dll


Click “OK” when you receive the message “DllRegisterServer in xxxxx.dll succeeded”.


Ensure that Windows Firewall is turned off.


Also check and remove any contents from this folder via command prompt %temp%

Let me know how you get on :)

thanks, everything Succeeded except those 2:
regsvr32 Wintrust.dll
regsvr32 Cryptdlg.dll

and another error when trying to delete all from %temp%
 

Attachments

  • Wintrust.png
    Wintrust.png
    70.3 KB · Views: 91
  • Cryptdlg.png
    Cryptdlg.png
    50.6 KB · Views: 93
  • deleteTemp.png
    deleteTemp.png
    66.1 KB · Views: 92

DarkSacred

LOMCN Veteran
Veteran
May 13, 2014
698
25
95
Hmmm weird, I assume you've got everything turned off in the background? Selective startup in MSConfig etc?

You can manually dump your temp file from the Windows directory (Windows >> Temp)

Try dumping the temp files again when doing a restricted startup (system services only) and see if it lets you run the two failed commands in CMD.

After than reboot and try to complete the DirectX SDK June 2010 install again and see what / if any error messages come up.
 

PackardBell

LOMCN Veteran
Veteran
Loyal Member
Feb 7, 2009
284
4
44
Hmmm weird, I assume you've got everything turned off in the background? Selective startup in MSConfig etc?

You can manually dump your temp file from the Windows directory (Windows >> Temp)

Try dumping the temp files again when doing a restricted startup (system services only) and see if it lets you run the two failed commands in CMD.

After than reboot and try to complete the DirectX SDK June 2010 install again and see what / if any error messages come up.


i was buying new video card thinking that one its too old for mir3 but seem i get stuck same place with this card too, after i press START it freezes there but i can hear the ingame sounds.


sorry. what you mean dumping the temp file?