You're an actual liar lol, it's shocking. No one has "talked bad" about your server; they've told you things are unbalanced, buggy and need fixing and offered constructive criticism which isn't the same as being abusive last I checked. The people I referred to as being banned from discord were banned for sharing similar opinions on balance issues and bugs and felt frustrated when they were not being listened to - none of the people I mentioned refunded donations.
I've had a lot of positive things to say about your server in the past. I can share screenshots of my positive feedback, donating etc. It was enjoyable in the beginning. However, your behaviour as a GM is problematic and deserves to be called out. It's only on LOMCN that comments painting you and your server truthfully can be shared and aren't immediately deleted and replaced with outright lies. You have insulted players for offering suggestions, refused to listen to their feedback and banned them without just cause.
I'm sure you saw before deleting my post that other players were AGREEING with me lol
You have been adding GG only items into gameshop with no high gold alternatives and you have been doing so at an increasingly rapid pace, despite information on discord suggesting there should be gold alternatives for all items.
You encourage players to donate for pads / shields / potions / vip buffs and then a week or two later or sometimes even days later, you add a new, BETTER item at a slightly higher GG cost. Multiple players have said they felt disrespected when they donated money to your server, only for the item to then be replaced the next day with a better alternative for slightly more GG.
I have nothing against gameshops. GMs need to cover server costs and deserve money for time spent working on server. Nearly every server has one. However, the rate at which you have been adding items to the gameshop on your server is crazy and borderline deceptive. Players have donated thinking they're getting the best pad / shield / whatever only for you to replace it a few DAYS later.
Your server is a cashcow in its current state. It's not just drop rate and exp, it's high stat items / buffs locked behind GG.
You can ban players who speak out and change the narrative on your discord as much as you want, but the fact remains that you are attempting to milk as much money out of your few remaining players as possible while still refusing to listen to any feedback that doesn't stroke your ego.