[2.3] Urgent: Characters deleting / failing to save

[Tom27]

As the title says, I randomly got a PM from players saying when they log out there characters automatically get deleted.

DBServer Errors say:

sql executing while other is active!(contact thedeath and warn him if you see this
TFrmUserSoc.ProcessUserMsg
sql executing while other is active!(contact thedeath and warn him if you see this
ChrCountofAccount Error: (PLAYERS USER ID WAS HERE, I HAVE CHANGED THIS FOR LOMCN)

M2 Error says:

"Invalid Pointer Operation"

Any ideas?

 

[triple x]

mines gone too..

 

[Tom27]

Whats your ingame name?

There was a wipe 2 days ago for beta testing, if you joined after that then inbox me your name / level etc and I will reimburse all your stuff.

 

[triple x]

oh right didnt no bout wipe ..dm m8..

 

[Tom27]

No worries, just look on the forums if you need anymore help