Skeema, calm the **** down you tit. I never said anything remotely similar to making it as a hardship.
It's still 'out of game', which some people don't check for ingame stuff. Downloading the game isn't an example, as he obviously can't download the game ingame, but I get your point. Hell I even agree with you - I think it's a given these days that you need to check external resources for information, but they are always going to be people that don't. Like this 1 guy out of 300 odd.
Not sure who was defending this guys mistake, and then blaming the GM, but yeah I agree with you there too. It ain't Jamie's fault.