I left myself afk in bw sz at 9am this morning. Came back at 12pmish to find I had been logged out with that red message that comes up. I found this strange. I logged back in, and found my character in the same position I logged off. I went to my store were I keep my gold. And all of my gold had gone.. 6M!
I messaged am what happened. This was his reply.
Hi Reece, I am sorry to hear that you have been hacked, however, there is very little we can do about this, it is down to you to change your password (we recommend on a regular bases) and to pick a password secure enough that it is hard to be guessed... We have taken every precaution to inform people of changing their passwords and we have anti-brute force technology. With the above being said your account has likely been hacked due to the following reasons: - You haven't changed your password since the attack. - You shared your account. - You used the same password on another server. - You allowed someone to query you and gather enough information to guess your password.
Chronicles Development Team
which I replied
But I do not account share I do not and have never played any other servers except euro Mir from 7 years ago I have never used same passwords. If you look u can see I have changed my password . Since the attack . Can you not look see who logged on my account and reverse the gold from there account to mine . What's the point of having support if u just fob me off with such answer like you have . Your 'brute force' is obviously not enough.
can you please tell me the persons ip or something?
so i can see if its a hacker? or not
He then replied
Hi, Unfortunately we only track the last logged in IP, this would now be yours.
Its funny how he cant do anything but when GENDANCEAS stuff went missing, that was returned... Amazing what he will do for friends....
I messaged am what happened. This was his reply.
Hi Reece, I am sorry to hear that you have been hacked, however, there is very little we can do about this, it is down to you to change your password (we recommend on a regular bases) and to pick a password secure enough that it is hard to be guessed... We have taken every precaution to inform people of changing their passwords and we have anti-brute force technology. With the above being said your account has likely been hacked due to the following reasons: - You haven't changed your password since the attack. - You shared your account. - You used the same password on another server. - You allowed someone to query you and gather enough information to guess your password.
Chronicles Development Team
which I replied
But I do not account share I do not and have never played any other servers except euro Mir from 7 years ago I have never used same passwords. If you look u can see I have changed my password . Since the attack . Can you not look see who logged on my account and reverse the gold from there account to mine . What's the point of having support if u just fob me off with such answer like you have . Your 'brute force' is obviously not enough.
can you please tell me the persons ip or something?
so i can see if its a hacker? or not
He then replied
Hi, Unfortunately we only track the last logged in IP, this would now be yours.
Its funny how he cant do anything but when GENDANCEAS stuff went missing, that was returned... Amazing what he will do for friends....
