just search for boot disk on google, you will find 100's make sure you have one that supports fdisk tool,
wow mate 1st line support, maybe in a few years you can make it to 2nd / 3rd line support and they will trust you with a server!!!
dont listen to his recomendation its retarded.
why buy a new xp disc? download a copy, you own the license you could break your original CD in 1/2 and download another one and it would be legal.
also, try holding F10 or F12 when you boot up, if you do have a recovery disk built in that will normally give you its options, but if your ben from mir im pretty sure yours is a custom built machine.
edit - you also say you fix 130 computers a day?
so in an 8 hour day thats 480 minutes you fix 130 computers? thats 1 computer every 3.7 minutes. i would be surprised if you could get an average person on to command prompt and check there ip in that time. im sure if we worked out time for each phone call, dinners office discussions etc you would be down to 1 computer every 1 1/2 minutes. why dont microsoft have you at there head office?
If your going to lie, make it believable.
When you work for a comapny that doesnt need second line seeing as they found that 1st line can just do it as good and if not quicker.
Also i said on average so its not always that high, but i guess you did goto school and did maths, cause then you would know how to work an average out.
You would also be amazed at how many home users have the same fault, so being good at my job helps me to diag fault and repair it in under 4 min. But then again your that good you would know this.
Now as for not knowing what im doing how about a bit of this then.
If you need a boot disk to give you all the options that you need, then just goto the packard bell website when you can download a boot disk directly from then. Yes its ment for packard bell machines but it also works on other machines as well(seeing as its a generic boot disk ne ways.) so no need to google.
Oh and also i said i would recomend getting a new xp disk, nothing about buying one there.
But if people like you wanna try and make yourself look good and put other people down who are also trying to help then continue with your remarks. Im sure i can come back at you every time.