Secure email?

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Tai

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How would I go about making sure that my email through my domain/hosting is secure? Secure as in secure enough to deal with credit card info with customers.
 

dsmir3

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How would I go about making sure that my email through my domain/hosting is secure? Secure as in secure enough to deal with credit card info with customers.
Depends on the email platform your host is using, on most hosting packages it tends to be a simple mail exchange. If they have the option to upgrade you to Microsoft exchange, then upgrade to it as it's a more secure mail platform. I would also recommend you have a look at this as well http://www.ico.gov.uk/, especially if you are handling customer credit card information. As there are steps and procedures you have to take, to protect that sort of information securely.
 

Tai

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Thanks for the info...do you know anything about emails automatically being sent to junk by other providers (i.e. Hotmail, Yahoo) and how I change that?
 

MentaL

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You'll have to contact the hostmasters in regards to getting it "non spammed". Provide as much information as you can and be sure to setup your mail server correctly.
 

dsmir3

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It depends on who your host is and what level access you have, most can be done from your cPanel options for emails. If it's Squirrel Mail, this is a hosted application and would need the host contacting. If it's exchange mail and depending on what level of access you have to it, you can add the contact email into the approved list.
 
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Tai

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It depends on who your host is and what level access you have, most can be done from your cPanel options for emails. If it's Squirrel Mail, this is a hosted application and would need the host contacting. If it's exchange mail and depending on what level of access you have to it, you can add the contact email into the approved list.

Can you give more info on how I go about checking/applying this?

Thanks again
 

dsmir3

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If it's hosted exchange, then your host should be able to provide the "How Too" guide as I've only used MS hosted exchange and not sure if the setup would be the same. All I do with our MS Hosted account, is login to the hosted exchange and then go to tools and then white list.

Does your host have hosted chat support, as most decent ones tend to. It might be worth raising the question to the tech team through that!
 

Tai

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They've been no help at all... the host I'm using is just a bunch of arabs using names like Damien Walker but they can't speak English for ****. He told me to contact Hotmail and Yahoo etc lol...

If I knew what to tell them to do it might help...but as it is I don't really know what I'm talking about :/